23 years of Product Design experience working for small companies, large corporations and government agencies including the FDA, Army and NASA.
I believe you should fall in love with the problem, not the solution. I understand the difference between busy and productive. I don’t require a lot of direction and I get shit done.
Skills
UX, UI, HTML, CSS, JavaScript / jQuery, usability testing, graphic design, illustration, copy writing and content organization.
Education
University of Arizona
Bachelor of Fine Arts, July 2000
Emphasis: Graphic Design, Digital Arts, Media Arts
Awarded Brett Long Memorial Scholarship
Bachelor of Fine Arts, July 2000
Emphasis: Graphic Design, Digital Arts, Media Arts
Awarded Brett Long Memorial Scholarship
Feb 2013 - Present
Software Lead, American Biomedical Group, Inc.
Software Lead, American Biomedical Group, Inc.
Led cross-functional team of software and hardware engineers to build AllTraq - an RFID tracking and sensor data platform used by NASA for lab monitoring and future habitat evaluation.
UX, UI, HTML/CSS, QA testing and feature requests for the AllTraq web app.
Evaluated NASA Gateway and Mars Dune Alpha habitats to decrease crew interference, lower task wait times and identify areas of underutilization.
Mission Specialist for NASA NEEMO 22 and 23. Improved inventory management and increased productivity for crew tasks and science teams.
Product demos, software setup, installation and customer support.
Precision vector map creation from 3D lidar scans.
Designed and built a web app for the FDA and Army to manage lab equipment repair and maintenance.
Created and maintained company branding, marketing materials and websites.
May 2011 - Feb 2013
Freelance Designer
May 2011 - Feb 2013
Freelance Designer
Design services for clients big and small in numerous industries.
Design, UX, UI and frontend code for various design agencies.
Managed feature requests, content management systems, analytics and marketing tools.
Dec 2000 - May 2011
Lead Web Designer, U-Haul International
Managed a team of designers with the goal of improving customer experience through usability testing.
UX, UI and HTML/CSS for customer and internal websites.
Created design systems and CSS frameworks for use across external and internal applications.
Worked with internal stakeholders to improve and iterate on the customer process across services including equipment reservations, storage reservations, moving supplies and moving help. Increased sales, reservations and customer satisfaction.
Developed consistent messaging across internal and external applications in multiple languages.
Led user session reviews, participated in focus groups and A/B testing.
Shadowed employees at U-Haul locations to improve POS systems and sat in with customer service phone reps to better understand customer issues.
July 2000 - Dec 2000
Web Designer, Running Start
Web Designer, Running Start
Design, UI and HTML/CSS for client projects and Running Start’s proprietary content management system, ArticleBase.
Created business cards, brochures and other print marketing materials.