23 years of design experience working for small companies, large corporations and government agencies including the FDA, Army and NASA.
Skills
UX, UI, HTML, CSS, javascript / jquery, graphic design, illustration, usability testing, copy writing and content organization
Education
University of Arizona
Bachelor of Fine Arts, July 2000
Emphasis: Graphic Design, Digital Arts, Media Arts
Awarded Brett Long Memorial Scholarship
Bachelor of Fine Arts, July 2000
Emphasis: Graphic Design, Digital Arts, Media Arts
Awarded Brett Long Memorial Scholarship
Feb 2013 - Present
Software Lead, American Biomedical Group, Inc.
Software Lead, American Biomedical Group, Inc.
As the Software Lead for ABGI, I was part of a 3 man web dev team and worked closely with hardware engineers and ABGI customers to design, build and evolve the company’s two main product offerings.
CAP Equipment Repair and Maintenance Program
Branding and marketing materials
Designed, built and maintained company websites
Designed, built and maintained customer portal
Customer support (online, phone)
Designed, built and maintained company websites
Designed, built and maintained customer portal
Customer support (online, phone)
AllTraq RFID Realtime Location System
Branding and marketing materials
Led software team, worked closely with hardware engineers
Design, UI, frontend code and QA testing for AllTraq web app
AllTraq onsite and online demos
AllTraq software setup, onsite installation, customer support
Precision vector map creation from 3D scans
Project management and task allocation
Led software team, worked closely with hardware engineers
Design, UI, frontend code and QA testing for AllTraq web app
AllTraq onsite and online demos
AllTraq software setup, onsite installation, customer support
Precision vector map creation from 3D scans
Project management and task allocation
Notable projects
Mission Specialist, NASA NEEMO 22 and 23
NASA ARES
NASA Gateway
NASA Mars Dune Alpha
NASA ARES
NASA Gateway
NASA Mars Dune Alpha
After the company accountant left on short notice, I took on these responsibilities:
Moved the company from Quickbooks Desktop to Quickbooks Online
Accounts Receivable / Accounts Payable
Customer billing
Vendor payments
HR and company benefits
Payroll, payroll taxes
Licenses and filings
Accounts Receivable / Accounts Payable
Customer billing
Vendor payments
HR and company benefits
Payroll, payroll taxes
Licenses and filings
May 2011 - Feb 2013
Freelance Designer
Web and graphic design services for a variety of clients big and small. Contract work for a number of design agencies.
Dec 2000 - May 2011
Lead Web Designer, U-Haul International
As Lead Web Designer for U-Haul, I was responsible for design, interface and HTML/CSS for both customer and internal websites. I managed an amazing team of designers with the goal of improving customer experience through usability testing.
Notable tasks:
Worked with program managers to improve and evolve the customer process across multiple departments including equipment reservations, storage reservations, moving supplies and moving help.
Developed design systems and HTML/CSS frameworks for use across external and internal applications.
Developed consistent messaging and copy across internal and external applications in multiple languages.
Lead user session reviews, participated in focus groups and A/B testing.
Shadowed employees at U-Haul locations to improve Point of Sale systems.
Sat in with customer service to better understand customer issues.
Project management, task allocation and design reviews.
Interviewing, hiring and onboarding new designers.
July 2000 - Dec 2000
Running Start
Running Start
Design, UI and HTML/CSS for client projects and Running Start’s proprietary content management system, ArticleBase. Created business cards, brochures and other print marketing materials.